General Merchandise Manager
With all this buying and selling, a leader must enter
the scene who is capable of managing a sales floor. This hero(ine) will be
called something like General Merchandise Manager.
This person, who is just short of super-human, will
manage the daily running of the sales floor. But the General Merchandise
Manager develops more than just merchandise displays and procedures. He or
she must be a people person, capable of developing staff members into
friendly, enthusiastic assets to the retailer.
Your passion for people, especially those working
beside you, for details, and for quality in products and personal
performance will set you apart in this position. Every applicant for
General Merchandise Manager should have a background in management, but it
is the ones who can think outside the box and who are filled with not only
ambition but also enthusiasm, who will excel in a merchandise management
career. Your personal development speaks volumes in this position, as you
are a leader, and therefore very visible in the day-to-day operation of your
If you are pursuing a career in merchandise management,
or considering it, there are a few questions ApparelSearch.com encourages
you to ask yourself. Are you organized? Do you know how to get results?
Are you a good communicator? Are you flexible? Are you good at
So let's take those soul-searching inquiries
Are you organized? Do you plan your time well? Can
you help others do the same? You may be planning and measuring other
people's performance, as well as attending to your own. An organized,
well-planned store and an organized, knowledgeable staff provide customers
with a more satisfying retail experience. You are at the helm for making
sure that the proper plans and policies are in place to deliver service and
products to ultimately satisfied customers.
Do you know how to get results? Can you draw tangible
results out of others and yourself? Can you prove it? This is one of those
cases where the proof is in the pudding. Have you regularly met financial
targets at your current position? Have profit margins increased by a good
percentage, or even held steady despite market fluctuations, since you
started manning the merchandise ship? If you can point to a history of
management experience in which you had documented, quantifiable results,
then you have a shot at grabbing a job as a General Merchandise Manager.
Are you a good communicator? Do you work well within
the sometimes difficult dynamics of a sales floor team? Your ability to
communicate effectively with them building camaraderie while maintaining
your authority - can make or break you as a General Merchandise Manager.
You will be managing their performance and developing them as professionals
and members of your team, so your communication skills are ultra-important.
You will also need to be able to know some basics of merchandising and
marketing in order to manage the sales floor. You can provide customers
with what they don't even know they need if you can just show them how much
they need it. You will also be responsible for presentations for those who
in positions that are both senior and junior to yours, explaining your
decisions and accomplishments, and reinforcing objectives and goals,
Are you flexible? This question has nothing to do with
your Twister skills. Distilled, this question comes down to flexibility with
your time. How many hours of your time can you sacrifice for this
position? Are you willing to make a full-on, headlong commitment of your
time? A General Merchandise Manager possesses a willingness to work flex
hours or extended hours to make sure that tasks get completed and the sales
floor is running smoothly, before ending the day. You may even be required
to work in other retail outlets than your usual one, which requires the
flexibility to travel when the need arises. You also might be required to
complete either in-house training, or extra college credit hours, etc. Are
you able to fit this into your life?
Are you good at solving problems? Can you prove it?
It is important to be able for General Merchandise Managers to analyze
big-picture situations quickly, and to bring them to a conclusion/resolution
in a reasonable amount of time. In order to do so, you will have to keep on
top of your game, by being prepared and aware of what is going not only at
the store level, but also within your company.
Welcome to the GMM job
description section of the Apparel Search employment
directory. In this section of our guide we present
information relevant to a career as a General
Although for many of our
career descriptions we provide
information that we have developed internally, a large
portion of this
section relies heavily on user input. No one knows a
career path better than someone that has actually worked
in the particular position. Therefore, we welcome
members of the fashion community to submit their
personal experience to this page. Active members
fashion industry are welcome to contribute to the
job descriptions by using the comment area below.
have previously or currently work as a GMM please add your insight
to the community discussion. Educators such as
fashion school teachers and
knowledgeable garment industry veterans are also welcome to
comment. Let's all work together to help educate
the world about various
More specifically, let's education regarding this
particular career path.
Please only post educational
information or questions specifically relevant to the job of a
|comments powered by Disqus
If you are ready to start your career as a
GMM, you are welcome to use the
You may find the following
apparel industry links of interest:
Online Fashion News
Fashion Book Directory