Zappos Company Profile presented by Apparel Search

It all began back in 1999 when Zappos founder Nick Swinmurn was walking around a mall in San Francisco looking for a pair of shoes.  One store had the right style, but not the right color.  Another store had the right color, but not the right size. Nick spent the next hour in the mall, walking from store to store, and finally went home empty-handed and frustrated.  After returning home, Nick tried looking for his shoes online and was again unsuccessful.  Keep in mind that back in 1999 the internet was off to a good start, but it was not even close to what it is today.   Although there were a lot of "mom and pop" boutiques selling shoes online at the time, what was interesting to Nick it was challenging to find a major online retailer that specialized in shoes.  So, since it was 1999 and anything seemed possible at the time, Nick decided to quit his day job and start an online shoe retailer.  This is when Zappos.com was born!  The rest is history.

The original idea was to create a web site that offered the absolute best selection in shoes in terms of brands, styles, colors, sizes, and widths.  Since that time, the brand and aspirations have evolved, and in addition to offering the best selection, with the goal to be the company that provides the absolute best service online,  not just in shoes, but in any category.

Zappos believes that the speed at which a customer receives an online purchase plays a very important role in how that customer thinks about shopping online again in the future, so at Zappos.com, they have put a lot of focus on making sure the items get delivered to their customers as quickly as possible.  

In 2007, Zappos expanded their inventory to include clothing, handbags, eyewear, watches, and kids' merchandise.

In July of 2009, Zappos.com, Inc. announced its plans to join the Amazon.com, Inc. family.  

Learn more about Zappos at www.zappos.com


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