Importing apparel and textiles into United Arab Emirates - the authority, the process and the preparation
Clothing shipped into United Arab Emirates is cleared by the UAE's customs authorities - the Department of Seaports and Customs and the emirate-level departments such as Dubai Customs and Sharjah Customs. For an apparel brand, importer or retailer, that authority sets the requirements the goods must meet, assesses the duties and taxes on them, and decides which consignments to examine before release. This guide explains who the authority is, what its record shows about how it works, and how a clothing shipment moves through its system.
The sensible first step is the one United Arab Emirates's own customs resources recommend: contact the customs office and learn the country's current requirements for your specific goods before you ship. Duty rates and entry rules change over time; what follows describes the authority, its history and the clearance process in the terms that matter to the clothing trade.

The United Arab Emirates is a federation of seven emirates situated in the southeast of the Arabian Peninsula in Southwest Asia on the Persian Gulf, bordering Oman and Saudi Arabia and sharing sea borders with Iraq, Kuwait, Bahrain, Qatar and Iran. The seven emirates are Abu Dhabi, Dubai, Sharjah, Ajman and their sister emirates. The Sharjah Customs Department - part of the Department of Seaports and Customs - is responsible for controlling the export and import of goods to and from the UAE for all types of business.
A federation means customs in the UAE is worked at two levels: federal frameworks and the individual emirates' departments, of which Dubai Customs is the best known to the apparel trade and Sharjah's department controls its own ports' imports and exports. A clothing importer should confirm which emirate's port or airport the goods will enter, because that department's procedures are the ones the shipment will actually meet.
Release is the end of a chain that starts at the supplier's packing bench. Customs in United Arab Emirates works from the entry the trader files, and the entry works from the invoice, and the invoice works from what was actually packed. A discrepancy introduced at any earlier link - a miscounted carton, a fibre content described loosely - travels down the chain and surfaces at the border, where it is most expensive to fix.
A clothing shipment is cleared on its documents before it is cleared on its goods. The declaration describes each garment line - what it is, what it is made of, how many, and what it is worth - and the commercial invoice, packing list and transport document must tell the same story. Where the documents agree, clearance is a process; where they disagree, it becomes an investigation, and the goods wait while it runs.
The cheapest customs work is done at origin: samples checked against the specification, labels verified against the market's rules, quantities counted twice. Arrive in United Arab Emirates with a file that answers questions before they are asked, and confirm the current requirements for your specific goods with the customs authority or an experienced local agent, since rates and entry rules change over time.
At two levels: a federation of seven emirates on the Persian Gulf, with emirate-level departments - the Department of Seaports and Customs and Sharjah Customs Department control Sharjah's imports and exports, and Dubai Customs handles Dubai's.
Which emirate's port or airport the goods will enter - Abu Dhabi, Dubai, Sharjah, Ajman or a sister emirate - because that emirate's customs department's procedures are the ones the shipment will meet.
Documents that agree with each other: a precise commercial invoice, a packing list matching the cartons, and fibre content, quantities and values stated the same way on every document and label. Confirm the current requirements for your specific goods with the UAE's customs authorities - the Department of Seaports and Customs and the emirate-level departments such as Dubai Customs and Sharjah Customs or a licensed broker before the goods leave.
Return to the Customs & Import Guide main page for customs information on other countries and the full import guide:
Customs & Import Guide