Social Fashion Shopping

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Social shopping — social commerce — provides online shoppers of clothing and fashion accessories with useful tools to make better and more informed choices, helping fashion shoppers conduct smart and savvy shopping while retailers deliver shopping experiences that drive customer loyalty and advocacy. Social commerce makes commercial sense because it lets brands and retailers sell where customers spend their time, in a comfortable and familiar environment, making it a cost-effective way to capture traffic and market reach. Shoppers resolve uncertainty by looking to what other shoppers are doing or have done — social proof.

Social Fashion Shopping: Social Commerce - Fashion Terms of Interest to the Fashion Industry

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Social shopping provides online shoppers of clothing and fashion accessories with useful tools to make better and more informed choices. 

Social commerce networks help fashion shoppers conduct smart and savvy shopping.  And in doing so, clothing retailers can deliver fantastic shopping experiences that drive customer loyalty and advocacy.  One of the reasons that social shopping also makes commercial sense is that social commerce allows brands and retailers to sell where customers spend their time.  Fashion consumers are shopping in a comfortable and familiar environment.  Social commerce solutions are thus a cost-effective way to capture traffic and market reach.
 
To resolve uncertainty of what to do or buy, consumers frequently look to what other shoppers are doing or have done in the past.  These shoppers then take their cue from others.  When a specific garment or clothing category stands out as particularly popular or dominant (trendy), many shoppers will instinctively perceive this as social proof that it is the correct hot fashion item.  Therefore, suggestions, reviews, and the entire social e-commerce shopping experience, helps shoppers make decisions.  It is important to note that very trendy "trendsetters" do not necessarily care what others think.  However, we can not all be trend setters...

The super trendy people may not take to well to social shopping.  It is probable that they enjoy making their own (individual) decisions.

Social shopping tools to help with shopping decisions include:

  • Deal Directories that list exclusive time-sensitive shopping deals (often with a count-down clock).
  • Deal Feeds to get that exclusive deal the majority don’t know about.  And to share and spread deals from brands shoppers like with people they like.
  • News Feeds to follow, share, and spread social media news about shopping events or deals (Fashion Industry Network, YouTube, Facebook, RSS Feeds) about brands shoppers like with people they enjoy.
  • Referral Programs for private shopping events such as those on private shopping event portals (e-commerce private shopping clubs)
  • Social Network Storefronts with wonderful exclusive products and deals for social network members only.
  • Social Media Listening community members provide suggestions, ideas or feedback to help the consumers and retailer make future purchases more consistent with past behavior and suggestions.
  • Social Media Reviews allows system for rating or reviewing fashion products to make future purchases more educated.
  • User Forums allow shoppers to ask or answer questions regarding the product.  Essentially, allowing the consumers to solve each others problems on behalf of the brand.
  • User Galleries allows consumers to post images or videos of the product or uses of the product to the gallery.  Allowing other members to see the product in more detail prior to making the commitment of purchase.
  • Referral Programs rewarding members for spreading the message regarding the store or brand.  On private shopping event portals when members spread membership through affinity networks they may receive bonuses or special privileges such as VIP treatment (special sales or deals etc.). 
  • Shop Together some social shopping sites have tools that allow shoppers to co-browse online stores together and get influenced by people they like.  These tools use peer power to stimulate purchases by creating a social event around a store visit.
  • Social Network Storefronts these allow shoppers to share and discuss shopping experiences with people they like within the confines of the social network experience.

More social shopping tools are in existence, and more are being contemplated and developed all the time.  We here at Apparel Search wonder what cool and beneficial tools are around the corner.

Are you ready to do some shopping for clothing and fashion accessories?

You may want to take a few moment to visit the best social experience on the internet for fashion.

 Written by ML42911 - Social Fashion Shopping

You may want to learn more about apparel industry e-commerce solutions in the technology section of Apparel Search.

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Selling Where Customers Spend Their Time

Traditional e-commerce asks the shopper to come to the store; social commerce takes the store to the shopper's existing habits. A fashion consumer scrolling a familiar social environment encounters product in context — worn, reviewed, discussed — and can act on it without changing settings. For retailers, that presence is cost-effective reach: the audience is already gathered, and a good social shopping experience converts attention into loyalty and advocacy, where satisfied shoppers do part of the marketing by sharing deals and finds with people they like.

The decision psychology is the core of the term. Buying fashion involves uncertainty — about fit, quality, and whether an item is genuinely current — and shoppers resolve uncertainty socially, by checking what others bought, wore and recommended. Reviews and visible popularity compress that research into the page itself. The counterpoint is built into the definition: trendsetters, by disposition, do not care what others think and make individual decisions; social commerce serves the majority who shop with the crowd's information, not against it.

Private shopping clubs were an early structured form of the same idea — membership, timed sales, shared excitement — and the deal directory and countdown clock survive from that model in today's flash-sale formats. Social fashion shopping sits between its two sibling terms: social media supplies the audience and the conversation, social bookmarking supplied the saving and sharing habits, and social commerce is where those behaviors turn into transactions.

Common Questions

What is social fashion shopping?

Social fashion shopping — social commerce — is online shopping for clothing and fashion accessories inside a social environment, where tools such as reviews, recommendations, deal directories and news feeds help shoppers make better and more informed choices, and purchase decisions are informed by what other shoppers do.

What is social proof in shopping?

Social proof is the cue shoppers take from other shoppers: when a garment or category stands out as particularly popular or dominant — trendy — many shoppers instinctively perceive it as the correct hot fashion item. Suggestions, reviews and the whole social e-commerce experience work through that mechanism.

What tools does social commerce use?

Deal directories listing exclusive time-sensitive deals, often with a countdown clock; deal feeds carrying offers the majority do not know about, which shoppers share with people they like; and news feeds to follow, share and spread brand and product updates. Not everyone responds to them — determined trendsetters prefer making their own individual decisions.

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