Brick and Mortar Clothing Stores

Fashion Terms — the Apparel Search fashion terminology directory

Brick and mortar clothing stores are physical stores — buildings of brick and mortar that a shopper can walk into, browse in, and buy from in person. The term came into common use as its opposite appeared: online shopping. This page explains brick and mortar fashion retailing and how fashion consumers use both physical stores and online destinations.

Brick and Mortar Clothing Stores by Apparel Search - Terms of Interest to the Fashion Industry

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Fashion retailing in the modern world consists of two primary classifications of clothing stores.  Today's retail environment consists of online clothing retailers and brick and mortar clothing stores.  In this area of the Apparel Search fashion terms section, we will discuss the brick and mortar clothing stores.

According to Wikipedia, “brick-and-mortar” (B&M) refers to a company that possesses a building or store for operations. The name is a metonym derived from the traditional building materials associated with physical buildings—bricks and mortar–in contrast with online stores, which have no physical presence.

In the jargon of ecommerce, brick-and-mortar businesses are companies that have a physical presence—a physical store—and offer face-to-face consumer experiences. This term is usually used to contrast with a transitory business or an Internet-only presence, such as an online shop. An example would be the movie-rental shop Blockbuster Video, which has physical stores and is in competition with the newer online rental services offered by Netflix. In this sense, the term is also a retronym in that all stores had a physical presence before the advent of the Internet, making such a term unnecessary. A comparable term in the United Kingdom is "High Street" shops, although the phrase "brick(s)-and-mortar business" is also used.

Other definitions include Investopedia’s reference that a brick-and-mortar business is a traditional "street-side" business that deals with its customers face-to-face in an office or a store that the business owns or rents. Web-based businesses usually have lower costs and greater flexibility than brick-and-mortar operations. The local grocery store and corner bank are examples of brick-and-mortar companies. About.com, defines brick-and-mortar businesses as retail shops that are located in a building as opposed to an online shopping destination, door-to-door sales, kiosk, or other similar site not housed within a structure. According to Macmillan Dictionary, a brick-and-mortar business is a traditional business that does not operate on the Internet. It also offers the term “click-and-mortar,” which is used to describe a business that operates in traditional ways and by using the Internet

Learn more about clothing stores in our retail section.

Written by Regina Cooper for Apparel Search November, 20010

Fashion consumers are interested in both brick and mortar and online shopping destinations.

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What Physical Stores Still Do Best

Clothing is the retail category where the physical store's advantages are hardest to copy. Fit can be judged in a fitting room in minutes, fabric can be felt, color can be seen in real light, and a purchase can be worn the same day — no shipping window, no return label. Stores also do discovery work that websites struggle with: a shopper who came in for trousers leaves with the belt she saw beside them. Those strengths are why the obituaries written for brick and mortar during the first e-commerce wave proved premature, and why most large fashion retailers now run both channels as one business, with the store doubling as a showroom, a pickup point and a returns desk for online orders.

The costs are equally real — rent, staffing and stocking many sizes of everything — and they shape the vocabulary of this directory's retail terms. The bridge collections and other price classifications defined here are, in part, systems for deciding which physical stores carry which lines; the Black Friday and back to school entries describe the seasonal surges that physical stores are staffed and stocked around. A reader comparing channels for a clothing business will find the apparel retailer resources linked from this page a useful next step.

Common Questions

What does brick and mortar mean in retail?

A physical store location — a real building with stock, staff and fitting rooms that customers visit in person — as distinct from an online store. Clothing stores in the retail section of Apparel Search are listed examples.

Why is the term used so much now?

Because the contrast only became necessary when e-commerce gave shoppers a second kind of store. “Brick and mortar” names the traditional kind, and fashion retailing discussions use it when comparing the two channels.

Do fashion consumers still use physical stores?

Yes. As this page concludes, fashion consumers are interested in both brick and mortar and online shopping destinations — stores offer fit, fabric and immediacy, while online offers range and convenience.

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