Shopping Guide · Shoes & Handbags

Endless Shoes and Endless Handbags

The Amazon-built store devoted entirely to shoes and handbags — what it sold, the service it promised, and where it went in 2012

Some stores sell a little of everything. Endless.com sold exactly two things — shoes and handbags — and built every part of the shopping experience around the customers who shop for them with real passion.

Endless.com was an online destination for shoes and handbags dedicated to providing the best prices, selection and overall experience a shopper could find online. Rather than burying footwear and bags inside a general department store, the store gave the two categories a home of their own: a focused catalogue, quick searching, and delivery fast enough that trying a pair of shoes or a new bag felt like no risk at all.

The store no longer operates — on September 27, 2012, endless.com moved to Amazon.com/fashion, and the Endless project came to an end. This guide keeps the full record of what Endless was: the categories it carried, the service promises it made, two of the products it featured, and the guides onward to handbag and shoe shopping across Apparel Search.

Elegant shoe and handbag boutique window with heeled shoes, boots and leather handbags on display shelves and a gold Apparel Search sign in the center of the glass

Endless itself moved to Amazon Fashion in 2012, and the natural place to keep shopping for shoes and handbags at marketplace scale is the Apparel Search Amazon clothing guide — it gathers the Amazon clothing departments in one place, so the search that Endless once narrowed to two categories can start from a single guide.

01 / GuideA Store Built Only for Shoes and Handbags

Endless.com was built by Amazon.com in response to customers' desires to shop a destination dedicated to shoes and handbags. The site was built for these categories and for the passionate customers who shop them — that focus was the whole point of the store. Everything about the design followed from it: customers could find what they wanted easily and quickly, without wading through departments that had nothing to do with footwear or bags.

The store took its shopping seriously. Its staff was dedicated to providing the best possible experience, orders were delivered as quickly as possible, reliably and securely, and the enthusiasm behind the store was plain — a passion for shoes ran through the way the store presented itself. A specialist store lives or dies on that depth of attention, and Endless put its name on nothing else.

02 / GuideThe Offer: Quick Delivery and a Year to Change Your Mind

The service promises were the store's signature. Endless offered free overnight shipping and free return shipping, a price guarantee, and a 365-day returns window — a full year to decide whether a purchase was right. Taken together, those terms were designed as a no-risk opportunity to try the store: order the shoes tonight, have them tomorrow, and send them back free if the fit was wrong.

That combination explains the store's appeal to shoe shoppers in particular. Fit is the great uncertainty of buying footwear online, and a year-long returns window with free shipping in both directions removed nearly all of it. The price guarantee covered the other classic worry — that the same shoes or bag would turn up cheaper somewhere else a week later.

To put it simply — they LOVE shoes and handbags.

03 / GuideHandbags at Endless

The handbag department ranged across the full working vocabulary of bags. Everyday carrying was covered by totes, shoulder bags, satchels and hobos; business and laptop bags served the working day; clutches, mini-bags and special occasion bags covered evenings and events; and sports bags, oversized bags and novelty bags filled the practical and playful ends of the range. Seatbelt bags and vegetarian bags served shoppers looking for something more distinctive, while wallets and wristlets handled the small end of the category — compact carriers like the Taryn wristlet by Rafe, pictured below, which paired an extra-roomy interior with an adjustable wrist strap.

04 / GuideShoes at Endless

Women's shoes ran just as wide: athletic shoes, boots, bridal shoes, espadrilles, fashion sneakers, flats, lace-ups, loafers and slip-ons, mules, clogs, pumps and sandals, plus vegetarian shoes, work shoes and safety shoes for specific needs. Men's shoes formed the store's other footwear department, and the guide links below lead to the men's and women's shoe guides, shoe stores, wholesalers and factories across Apparel Search. The featured clog below makes the department's comfort case: the Birkenstock Boston, with its toebar, arch support and shock-absorbent sole, was presented as proof of what a well-made casual shoe can do.

05 / GuideSeptember 27, 2012: The Move to Amazon Fashion

On September 27, 2012, endless.com moved to Amazon.com/fashion, and links from the store were redirected to relevant pages on Amazon. The shift of the Endless business to Amazon took place in order to focus on the Amazon Fashion experience: between Amazon, Shopbop and Zappos, fashion consumers have easy access to an assortment of quality brands and a variety of shopping experiences for any fashion need, and the specialist store's role was folded into its parent.

For shoppers looking for an endless amount of fashion and footwear today, the routes are the ones this page gathers: the Amazon shopper hub linked above, the handbag and shoe guides, stores, wholesalers and news directories in the link blocks below, and the wider shopping guides that close the page. The categories Endless organized — bags from clutches to totes, shoes from bridal to safety — remain the map, even though the store that drew it has closed.

FeaturedPhotos

Handbag at Endless
The Taryn wristlet by Rafe combines fashion with function: contrast stitching, buckle details and snake embossing offer chic appeal, the interior is extra-roomy for carrying all of your essentials, the wrist strap is adjustable for extra comfort, and a dust bag is included.
Women's shoe at Endless
Birkenstock is known for comfort, and this Boston clog is proof: a toebar to help your toes grip, lots of arch support and a shock-absorbent outer sole make it suited to casual hikes, strolls in the park and relaxing on a lazy day.

Good to KnowCommon Questions

What was Endless.com?

Endless.com was an online store built by Amazon.com and dedicated entirely to shoes and handbags. It was created in response to customers who wanted a shopping destination focused on those two categories, with the products easy and quick to find.

What did Endless.com offer shoppers?

Free overnight shipping, free return shipping, a price guarantee and a 365-day returns window. Together those terms made trying the store a no-risk opportunity: shoes and bags arrived fast, and an unwanted pair or bag could go back free within a full year.

When did Endless.com close, and where did it go?

On September 27, 2012, endless.com moved to Amazon.com/fashion and the Endless project ended, so the business could focus on the Amazon Fashion experience. Amazon, Shopbop and Zappos continue to offer shoe and handbag shopping across a wide range of brands.

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