customer service representatives are responsible for ensuring guest
satisfaction during all aspects of their shopping experience. Customer
service associates at many boutiques and department stores are responsible for handling guest complaints, compliments, returning merchandise to shelves, accepting returns and
exchanges, refunding money and maintaining a balanced cash drawer.
Welcome to the customer service job
description section of the Apparel Search employment
directory. In this section of our guide we present
information relevant to a career as a customer service.
Although for many of our
career descriptions we provide
information that we have developed internally, a large
portion of this
section relies heavily on user input. No one knows a
career path better than someone that has actually worked
in the particular position. Therefore, we welcome
members of the fashion community to submit their
personal experience to this page. Active members
fashion industry are welcome to contribute to the
job descriptions by using the comment area below.
have previously or currently work as a customer
service please add your insight
to the community discussion. Educators such as
fashion school teachers and
knowledgeable garment industry veterans are also welcome to
comment. Let's all work together to help educate
the world about various
More specifically, let's education regarding this
particular career path.
Please only post educational
information or questions specifically relevant to the job of a